Our references
Wiki platform for technicians — Reflex4experts
Reflex Winkelmann, a leading supplier of high quality products for heating and water supply technology uses knowHERE as a web-based wiki platform. The experts can find all information they need at a particular moment directly on site. Helping people to help themselves — without the need to carry around heavy manuals.
Interactive e-learning — Bauer Group
When working with heavy equipment, it is important to know the basics in order to avoid accidents. For this reason, we created a digital training course for Bauer AG employees on the topic of stability.
Our focus was on thoroughly understanding the material and preparing it from a didactic perspective to turn all users into safety experts. In about 20 minutes, participants are ready to safely handle large equipment.
On-the-Job Assist — MEIKO
Employees in commercial kitchens clean dishwashers every day.
The MEIKO knowHERE offers interactive instructions that are accessible anytime and anywhere. This allows users to help themselves and access the knowledge they need.
We designed the presentation of the content and the didactic and methodical organisation in an effective and uncomplicated way. This ensures that the content is understood even when there is no shared language base.
Supportwiki for drilling machine service – Klemm
The Klemm Supportwiki provides the technical support team with a central knowledge platform for responding to customer inquiries quickly and efficiently. Its clear structure and ease of use simplify daily work and ensure smooth processes.
Training database – Akademie Würth
For Akademie Würth, we developed knowHERE as a digital knowledge database that can be accessed by specialists anytime, anywhere. This platform allows quick access to relevant information without having to rely on printed documents. This complements the on-site Würth training programme. The content presentation and the didactic and methodical organization are designed with clarity and effectiveness in mind.
Interactive Expert-Wiki – GoodMachine Systems
An example of an expert wiki using the On-the-Job Assist theme. Experience the interactive live demo, click through the features, and discover how knowledge is made available directly on site.